Please note: this is an archived news article release

This article was published on Wednesday, 5 August, 2020. The information contained within may be out of date or inaccurate. News articles and media releases older than 60 days are archived for future reference.

COVID-19 update on Council Services and Programs

From midnight on Wednesday 5 August, Council will assist in slowing the spread of COVID-19 in our region by closing several facilities for six weeks, or until government restrictions change.

Council places the highest priority on the health and wellbeing of the community and its staff at all times, and despite some closures, critical services will continue to be provided particularly for the most vulnerable members of our community.

The mandatory wearing of masks is an important step to keep our community safe and well. Council is assisting by distributing masks to vulnerable people in our municipality via community organisations.

As of close of business on Wednesday 5 August 2020 the following arrangements will be in place. For detailed information, please visit our website:

Closed Facilities

Activities in the Park - postponed until January 2021
Aquamoves
Eastbank and Westside including Eastbank Cafe
Greater Shepparton Business Centre
GV Libraries
KidsTown
Parks, Playgrounds and Recreation Reserves including skateparks, off-leash dog park and outdoor gym equipment
Resale Shop at Shepparton Resource Recovery Centre
Senior Citizens facilities
Shepparton Art Museum
Shepparton Sports Stadium
Tatura Park Exhibition and Events Complex
Tatura Community Activity Centre
Visitor Centre

Operating with Restrictions

Animal Shelter (by appointment only)
Building and Planning
Community Rangers
Customer Service
Maternal and Child Health Services
Resource Recovery Centres
Saleyards
Victoria Park Lake Caravan Park

Open

Aerodrome
Botanic Gardens
Family Day Care
Immunisation sessions
Kindergartens
Long Day Care
Meals on Wheels
Public Toilets
Sharps disposal – collection service available

Customer Service

Customer Service counter service will be closed as of Thursday for the next six weeks while our region goes back into Stage 3 restrictions.

We can however continue to assist you via:

Calling 5832 9700 Monday to Friday from 8:15am to 5:00pm
Emailing via council@shepparton.vic.gov.au
Submitting a request via our website
Applications and payment of animal registration renewal payments, application payments, debtor recipient, infringements, licensing and rates payments via:
- 1300 181 767; or
- Council’s website; or
- Via BPay, Post Office or online banking
New animal registrations that do not require payment (ie, animals under 6 months of age) or that you are wanting to pay via cheque or money order, and Disabled Parking permit applications/renewals can be dropped into our after-hours chute and once processed we will contact you.

More information on restrictions for regional Victoria can be found on the DHHS website.